by Mahesh | Aug 18, 2025 | AI Agents
Last December, Lisa, the customer support manager at a growing e-commerce brand, faced her worst holiday season yet. Orders were flooding in, customers were asking about deliveries, returns, and payment issues, and her team simply couldn’t keep up. Average response...
by Mahesh | Aug 6, 2025 | AI Agents
The healthcare industry is entering a new phase of innovation where technology is not just supporting but actively transforming the way you and your team deliver care. Among the most impactful innovations leading this shift are AI agents for healthcare. If you’re part...
by Mahesh | Jul 31, 2025 | Technology
If you’re running a business in today’s fast-paced digital world, chances are you’ve already realized one truth: your customers want fast, personalized, and round-the-clock support. Meeting those expectations with a human-only team is expensive and, frankly,...
by Mahesh | Jul 2, 2025 | Technology
Building exceptional and prompt customer support increases the overall customer experience, which becomes the main differentiating factor between you (as an established brand) and your competitors. On top of that, research conducted by HubSpot reveals that 68% of...
by Mahesh | Jul 2, 2025 | Technology
From 5-day shipping to 10-minute deliveries, the ecommerce and retail market has come a long way with its focus on faster deliveries. However, this relentless pace has created a parallel demand for equally fast customer support while managing operational costs,...
